Here are answers to some of our customer’s most frequently asked questions. If you can’t find the answer you’re looking for
please feel free to contact us.
What method of carpet cleaning does AspenClean use?
We use a green cleaning method of course! Steam cleaning combined with our natural cleaning products will leave your floors or furniture in immaculate condition.
How does steam carpet cleaning work?
First we pre-treat carpets, high traffic areas and spots using our natural cleaning products first. Then, we run our state-of-the art, high-powered steam cleaning system over the entire area. Hot water is injected into the carpet to further loosen up dirt and remove any cleaning solution. Finally a powerful vacuum sucks out all the debris leaving your carpets sanitary, clean and free of residue or odor.
How long will it take for my carpets to dry?
Typically between five and eight hours. Drying time very much depends on a number of factors such as the type and density of your carpet, room temperature, humidity and air movement. To speed up the drying time, keep your windows open for a few hours after the carpet cleaning is completed.
What is the difference between wet and dry carpet cleaning?
Wet carpet cleaning (also known as steam cleaning or hot water extraction) uses steam to clean your carpets, is neither harmful nor toxic and safe for children and pets. This system injects hot water into your carpet at high pressure and a powerful vacuum sucks up the water together with any dirt, cleaning products or other debris leaving no residue behind.
Dry carpet cleaning methods come in many forms. Some methods utilize powders, crystals, solvents and even shampoos. Often harmful residues can be left behind resulting from a lack of rinsing and perform more of a surface clean compared to steam carpet cleaning.
How often should I have my carpet or upholstery cleaned?
Every six months to one year. Frequency will depend on the amount of traffic you have in your home.
Don’t wait for your carpets to smell funny or look bad before having them cleaned - this may negatively affect your health and investment in your carpet.
How can I help keep my carpets and upholstery clean between professional cleaning?
AspenClean recommends that you vacuum your carpets regularly with a HEPA equipped vacuum cleaner. Clean entrance ways and high traffic areas more often and always clean up spills immediately.
