Careers at AspenClean
Cleaning and Head Office Jobs

AspenClean provides a unique home cleaning service by employing innovative techniques & all-natural cleaning products. Apply online & join our team.

Open Positions

Customer Care and Communications Manager


Job-Type:

Location:


Who we are


AspenClean is a rapidly growing Canadian brand that makes the ordinary business of green house cleaning extraordinary. We do this by providing an exceptional product and customer service experience through our teams.


Our culture is based on PIPE core values: Passion, Integrity, Professionalism, and Empathy. We see each team member as indispensable, take pride in our work and have fun doing it!



Who you are


You are a customer service professional with call centre experience. You possess excellent people skills and excel at written and verbal communication.


Your Responsibilities:


  • Provide each customer with exceptional customer service
  • Provide cost estimates and pricing to new and existing clients via phone, email and online chat
  • Dispatch, direct and conduct regular communication with field employees
  • Set and optimize the daily schedule of jobs while taking multiple constraints and considerations into account
  • Assist Operations Managers with supporting & coaching field employees
  • Engage with customers and potential customers on various online platforms


Your skills:


  • Able to multitask and prioritize in a fast-paced working environment
  • Able to find creative solutions for issues and complaints
  • Manage work-related issues relating to individuals and teams
  • Proficiency with software including email, Microsoft Office, and CRM systems for scheduling and customer management
  • Attention to detail
  • A team player willing to involve themselves in all aspects of the business
  • Willing to travel
  • Social media and marketing experience is a plus


Key requirements


  • University degree
  • At least one year experience in a customer service role
  • Valid Work Permit
  • Valid Driver’s Licence (preferred)


Compensation & benefits


  • Compensation: Competitive plus bonus
  • Performance-based bonus
  • Weekly breakfast/lunch provided
  • Staff discounts on company products and services
  • Playing with our office dog Dusty!


To Apply


Send your resume and cover letter to: careers@aspenclean.com

Content Writer


Job-Type:

  • Full Time

Location:

  • West Vancouver


Who we are


AspenClean is a rapidly growing Canadian brand that makes the ordinary business of green house cleaning extraordinary. We do this by providing an exceptional product and customer service experience through our teams.


Our culture is based on PIPE core values: Passion, Integrity, Professionalism, and Empathy. We see each team member as indispensable, take pride in our work and have fun doing it!



Who you are


You are a creative digital marketing professional with campaign or content management experience. You thrive in the digital space and have a keen interest in social media, SEO/SEM and email marketing.


Your Responsibilities:


  • Plan, execute and manage a cohesive marketing content calendar that includes blog posts, social media, online giveaways, email blasts, email marketing funnels, physical promotions and influencer/partnership content
  • Plan, execute and evaluate marketing campaigns to promote online product sales and service bookings
  • Provide written content for all online platforms and work with our designer to select and edit images to be repurposed for use online
  • Manage website content and ensure that it is optimized for SEO and user experience
  • Work with digital marketing strategists to execute SEO/SEM, Display Re-Targeting and Acquisition and PPC campaigns
  • Support product development, sales and distribution with marketing and content creation as needed


Key requirements


  • Degree/Diploma in digital marketing or relevant work experience
  • Strong organizational and multi-tasking skills
  • Analytical and creative thinking
  • Experience with Adobe Suite, SalesForce, HubSpot - a bonus
  • Eager and willing to learn all facets of the business


Compensation & benefits


  • Competitive salary
  • Performance-based bonus
  • Weekly breakfast/lunch provided
  • Sit/stand desks
  • Staff discounts on company products and services
  • Playing with our office dog Dusty!


To Apply


Send your resume and cover letter to: careers@aspenclean.com