At AspenClean, our aim is to ensure 100% satisfaction. We accept returns of unused and unopened products within 30 days of purchase for a full refund (less any shipping charges). Returns can be made to either our Vancouver or Toronto offices via mail or in-person drop-off. Please note that return shipping costs are at your own expense. Please contact firstname.lastname@example.org before making a return. One of our team members will reach out to you as soon as possible with the next steps. Be sure to include: Your name, your order number, the items you wish to return, and the reason for the return.
Free shipping is available to all orders totalling $70.00 or more before taxes. Orders are still subject to a 1-3 business day processing time.
Do you ship to my country?
Currently AspenClean only ships to Canada and the USA.